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LA Metro Transit Watch app
The LA Metro Transit Watch app, available in both English and Spanish, allows riders to quickly report safety, maintenance, cleaning or quality-of-life concerns. With Metro Security just a call or text away, you’re never alone.
Use the app to contact Metro
Features
- Use the app to contact Metro by sending a message in the app, text message or phone call
- Share location makes it easy to tell Metro where the issue is
- Submit a report and upload photos or videos
- Metro Security is monitoring messages 24/7
- Get push notifications with critical alerts from Metro
- Supports more than 14 languages
Get the app today
Let’s keep Metro safe for everyone.
Help us by reporting any safety issues by using the app, or call 888.950.SAFE or text 213.788.2777.
Remember, in case of an emergency, always dial 9-1-1.
Getting started, step by step
After you download the app to your phone, you can create an account (optional). Press “Login or Create Account” to sign up and create an account password.
How to fill out a report about a non-emergency issue
Tell us about what you saw and heard, using each section in the app’s report form.
Details can help us move fast to identify and deal with an issue. Please provide:
WHO and WHAT: Describe the incident and/or person
WHERE: Click on the “Where is the incident” button and the app will display vehicles and stops near your position. You can also manually enter the information by selecting the location type (Bus, Rail, Station, Rapid Busway)
How to include a photo or video with your report
If you were able to take a picture or video, click on the button “Select Attachment” and upload from your Photo Library or choose “Take a Photo.”
Let us follow up with you or choose to submit anonymously
When you submit a report, you will have the option to submit it anonymously or you can provide us your contact information.
We will contact you if there’s a need to follow up for more details that could help us address the issue and to provide updates on the resolution of the report.
Download the LA Metro Transit Watch app today.
Help keep Metro safe, clean and comfortable.
Contact Us
Metro Security
Call: 1.888.950.7233
Text: 213.788.2777
In case of emergency, call 911.
